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HR and recruitment
Automated workflow
API integration
System analysis
Business process modeling
2024
Omnichannel CRM and inventory system for an e-commerce business
Team
Custom e-commerce CRM and inventory system streamlined the watch retailer's inventory management, sales channels, and customer interactions
Client
Our client is a watch retailer with many sales channels.
Challenge
Our client required a comprehensive solution to manage their inventory across various online and offline sales channels, including eBay, Chrono24, and their WooCommerce store. Additionally, they needed data analysis tools for monitoring sales and stock details.
The challenge was to develop an intuitive and flexible system that catered to their unique sales processes, including buying, trade-ins, and third-party sales, while providing the desired analytics capabilities.
The challenge was to develop an intuitive and flexible system that catered to their unique sales processes, including buying, trade-ins, and third-party sales, while providing the desired analytics capabilities.
Solution
We developed a comprehensive Airtable-based solution, migrating all data from the old system without disrupting the sales process. The solution boasts advanced data processing, automation, and integrations with platforms like eBay and WooCommerce, utilizing Airtable automations and JavaScript scripting blocks for optimal flexibility.
This custom e-commerce CRM and inventory system streamlined the watch retailer's inventory management, sales channels, and customer interactions. The solution's advanced automation, integrations, and analytics support the client's growth and deliver an efficient, adaptable system.
Looking for a solution like this?
Key features
— Comprehensive database
Imported 30,000+ watch records using Octoparse for streamlined inventory management.
— Advanced data processing
Leveraged Airtable automations, JavaScript scripting blocks, and interfaces for complex calculations and processing
— Automation
Implemented 30+ automations for tasks like automatic listings and de-listings on online stores.
— Custom dashboards
Created dashboards to display inventory status, acquisition methods, sales channels, and more.
— QR Code Integration
Enabled quick access to watch records via Airtable mobile app using QR codes.
Main achievements of the project
Synchronized multiple offline and online channels in a single database.
Automated and unified catalogues across marketplaces.
Supported advanced sales processes, such as trade and trade-in.
Automated and unified catalogues across marketplaces.
Supported advanced sales processes, such as trade and trade-in.
30+
automations for tasks
30k+
watch records imported
3
integrations with e-com services
What task will we solve for you?
Book a meeting
with Felipe, our manager
He will answer all questions and arrange a meeting.
Prefer email?
hi@aspirity.com
